Technical Services Manager

Location:Illinois
Salary:55K - 90K
Relocation:Yes
Travel:Yes, 60%

Contact:
Matt Skalski
mskalski@midlandconsultants.com
P:
Contact Matt

Function:

Job Description

A niche manufacturer of architectural coating systems for the commercial market has an opportunity available for a Technical Services Manager for the Midwestern USA.

Duties and Responsibilities:

Provide technical training for contractors through onsite and in-house educational programs.
Provide onsite technical support for established contractors and end users.
Trouble shoot complications related to product installation

Team leader working on projects related to:

Floor Failure Analysis
Product Failure Analysis
Benchmarking Competitive Products
R&D Projects

Aid in the proper specification of flooring and wall systems
Determine Best Practice Surface Preparation Methods
Determine Best Practice Application procedures
Provide assistance navigating through the company website
Provide assistance navigating through the Technical Catalog
Work as a key support member on R&D projects
Assist RSM and TL/RM by providing technical sales support
Make presentations to contractors demonstrating new and existing products
Provide field intelligence on new product opportunities, services and market potentials.
Must adhere to all company policies and safety rules.
Must be able to work extended hours when required
Travel requirements greater than 60% of time.

Requirements:

Requirements/Preferences:

4-Year college degree; science, engineering or technical preferred but not required.
Minimum 5 years in technical support / concrete coating application with a minimum of

2 years in resinous flooring product application experience.

Strong verbal and written communication skills are essential.
Leadership experience is essential.