Technical Services Manager

Location:Illinois
Salary:55K - 90K
Relocation:Yes
Travel:Yes, 60%
Contact:
Matt Skalski
mskalski@midlandconsultants.com
P:
Contact Matt

Function:

Job Description

 

A niche manufacturer of architectural coating systems for the commercial market has an opportunity available for a Technical Services Manager for the Midwestern USA.

 

 

Duties and Responsibilities:

  • Provide technical training for contractors through onsite and in-house educational programs.
  • Provide onsite technical support for established contractors and end users.
  • Trouble shoot complications related to product installation

Team leader working on projects related to:

    • Floor Failure Analysis
    • Product Failure Analysis
    • Benchmarking Competitive Products
    • R&D Projects
  • Aid in the proper specification of flooring and wall systems
  • Determine Best Practice Surface Preparation Methods
  • Determine Best Practice Application procedures
  • Provide assistance navigating through the company website
  • Provide assistance navigating through the Technical Catalog
  • Work as a key support member on R&D projects
  • Assist RSM and TL/RM by providing technical sales support
  • Make presentations to  contractors demonstrating new and existing products
  • Provide field intelligence on new product opportunities, services and market potentials.
  • Must adhere to all company policies and safety rules.
  • Must be able to work extended hours when required
  • Travel requirements greater than 60% of time.

 

 

Requirements:

 

 

Requirements/Preferences:

  • 4-Year college degree; science, engineering or technical preferred but not required.
  • Minimum 5 years in technical support / concrete coating application with a minimum of

          2 years in resinous flooring product application experience.

  • Strong verbal and written communication skills are essential.
  • Leadership experience is essential.