Key Account Manager

Salary:60K - 70K
Travel:Yes, 50%
Ted Fabec
P: (440) 971-0687
Contact Ted


Job Description

Our client, a leading manufacturer of industrial rubber goods; including molded rubber gaskets, seals, rubber-to-metal parts, as well as materials expertise, product development and in-house tool design has an opening for a Key Account Manager to manage and expand key customer accounts and to assist the engineering department. 





  •          Handles all facets of key customer accounts through customer calls and visits.
  •          Grows key customer accounts (e.g., new programs, products).
  •          Ensures customer specific requirements, including but not limited to selection of special characteristics, corrective actions, process design and development, use of customer scorecards and portals as agreed upon are met.
  •          Works with engineering regarding program management for his/her key customers to determine best method of production and generating quotes.
  •          Assists CSR or Outside Sales Representative in expediting orders, quotes, customer concerns, and in collection of overdue invoices when necessary.
  •          Assists in resolving customer concerns and/or corrective actions as necessary for assigned customers.
  •          Negotiate prices within dictated range, air shipments; implements price increases as requested by Global Sales Manager.
  •          Reviews annual contracts and makes proposal on pricing strategies, based on profitability and customer relationships.
  •          Recommends delivery strategies based on insert lead-time constraints. Proposes minimum insert buys based on coverage from customers.
  •          Reviews and signs quotes, for his/her accounts, when Global Sales Manager is unavailable.
  •          Understands and complies with relevant management system requirements as called out on the departmental training plan.



Job Requirements

  •          Bachelor's degree from four-year college or university or equivalent combination of education and experience.
  •          Four to five years sales experience in the rubber industry is required.
  •          Must reside in Northeast Ohio area
  •          Open to 50% territory travel
  •          Must be a US Citizen or Green Card holder to be considered for this opportunity.