Well established and growing company involved in the plastics industry is searching for a Technical Service Engineer, Plastics.
Summary of Duties/Responsibilities:
Operate as technical liaison between sales force, customer base, suppliers, R&D, Marketing and manufacturing groups.
Operate as a member of the Product Development Team.
Stay current with new technologies applicable to growth of companies capabilities.
Function as a key contact to resolve customer technical issues. Support Quality Department with root cause analysis, customer visits, etc.
Work with R&D to develop production trial plans and aide with production trials.
Bachelor’s Engineering degree in related field is preferred; however, combination of equivalent formal education and technical experience is acceptable. A Master’s degree would be a plus.
One to five years of technical/R&D experience.
Background in plastics, extrusion, polymers, compounding or injection molding is a plus.
Experience troubleshooting plastics processing issues.
Experience working with customers.
In-depth understanding of manufacturing environment, in particular, extrusion.
Ability to interface effectively at all organizational levels; both internally & externally.
Creative thinker and problem solver.
Highly developed verbal and written communication skills.
Ability to manage multiple priorities and multi-task effectively.
Ability to work independently with little direction.
Willingness to travel at least 25% of the time.
Strong computer skills, familiarity with databases, spreadsheets and word processing.